We have a strong family program and encourage our clients to take advantage
of it. We offer free educational sessions each Monday from 6-7 pm for
family members/loved ones/members of the community. This is called the
F.A.C.E. Program (Family And Community Education). We make it clear to
clients that family involvement is not only a requirement of insurance
carriers but also greatly improves rates of success for substance abusers.
We feature a
Family Night,¯ which is generally held the last
Wednesday of each month during IOP time at no extra cost to the client.
Clients attend a special family IOP session with their loved ones.
Both facets of our family program are run by Frank Jolly, J.D., SAC,
who has more than 20 years of substance abuse counseling experience.
We also encourage our clients to consider family therapy sessions
here with our trained counselors as a supplement to their treatment.
Family therapy sessions can further educate family members and help
facilitate open communication and help minimize enabling, codependence, and
dysfunction in the family system.
First Step is an in-network provider with Cigna, Magellan, and Tri-Care insurance companies, and we are always working
on becoming in-network providers with other insurance providers.
When someone uses insurance, they typically have a co-pay for each
service rendered (each individual group session, each individual session,
each family therapy session, etc), which usually starts at $25 until we hear
back from the insurance company.
Urine drug screens are generally not covered by insurance.
For those clients who choose not to use insurance, they can either
pay a reduced rate up front for the program (not including urine drug
screens or family or psychiatric sessions or additional individual sessions)
or pay at each group.
We will be happy to update concerned others (employers, family, etc.)
by phone, fax, e-mail, or mail on the patient's progress on a monthly basis
or more often if requested.
Of course, we need the client to sign a consent to release information so
that we can share this information. Otherwise, we cannot acknowledge you
have ever been to First Step.